We do overnight delivery in some cities because it keeps your produce fresh longer! This way, it’s not sitting on your porch in the sun all day.
How does overnight delivery work?
For our overnight routes, our drivers are trained not to ring doorbells or buzz customers–as excited as we are about produce, we’re not trying to wake you up in the middle of the night for it! On your assigned delivery day, a driver will drop off your produce order according to your delivery instructions (this is why we need specific directions on where to leave your box). You can enter these instructions in the ‘Delivery Instructions’ section when you sign up, or edit them in your existing account by clicking on the ‘edit’ button next to the ‘Delivery Info’ header. If you would like the driver to buzz or call you, regardless of delivery time, please reach out to our support team so that we can add special notes to your account. Our packing and delivery schedule is designed to keep the produce as fresh as possible when it gets to your doorstep!
How does daytime delivery work? Do I need to be home?
A driver will drop off your box on your delivery day, during your delivery window, according to your delivery instructions. If you are not home during this time, please include instructions on a safe location to leave your box. If you live in an apartment building, please leave detailed notes on how to gain entry to the building or where to leave the order outside the building. Our packing and delivery schedule is designed to keep the produce as fresh as possible when it gets to your doorstep!
Why can't I choose my delivery day?
Your delivery day is assigned based on your zip code. By grouping deliveries to neighborhoods together, we are able to more efficiently route our delivery vehicles, which reduces our carbon footprint.
Is there a delivery fee?
Yes, there is a small delivery fee (depending on zip code) for home delivery, which allows us to pay a fair wage to our delivery drivers.
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